Frequently Asked Questions
Everything you need to know about treats and toys for your furry best friend.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your treats safe for puppies with sensitive stomachs?
Yes! All our treats are made with limited, natural ingredients. However, we always recommend consulting with your veterinarian before introducing new foods to your pup's diet.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your dog doesn't love their new Pupsicle gear, you can return it for a full refund, provided the item is in its original packaging.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our paw-print to more countries in the near future.
How can I track my order?
Once your order is shipped, you will receive an email containing a tracking link. You can also log into your account on our website to view your order status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.